Scheduling is effortless. You can book a window through our website or by texting our team. On your scheduled day, our driver will collect your garments from your doorstep or building concierge. Once we finish our seven-point inspection and cleaning at our Carroll Gardens facility, we will notify you. Then, we will schedule a convenient time for your return.

No. Many of our clients in Downtown Brooklyn and Park Slope prefer "no-contact" service. You can leave your laundry bag with your doorman, at your concierge desk, or in a pre-arranged secure location. Just let us know your preference when you book, and we will handle the rest.

Our standard turnaround is 72 hours. However, we specialize in same-day service for those on a tight schedule.

Unlike many app-based startups that outsource their cleaning to massive industrial plants outside the borough, Happy Cleaners handles every single garment at our own state-of-the-art facility in Carroll Gardens. Your clothes never leave our sight, ensuring the highest level of accountability and quality control in Brooklyn.

To ensure a great result, every item follows a careful process. This includes intake documentation, manual pre-cleaning inspection, and specialized sorting. After that, there is a post-cleaning check, professional pressing, and a final master inspection. Finally, the items are packaged securely. This process allows us to catch loose threads or missing buttons before your clothes are ever returned to you.

Yes. A significant portion of our clientele shops at luxury retailers and platforms like The RealReal. We are experts in the specific care requirements for brands such as Chanel, Hermès, and Brunello Cucinelli. Our expert cleaners can handle delicate silk, heavy cashmere, and intricate beadwork. They know how to care for your valuable items.

Absolutely. Sustainability is a core value of the Carroll Gardens and Park Slope communities. We have replaced traditional, harsh chemicals (like PERC) with biodegradable, eco-responsible solvents. These are gentle on the environment, safe for your skin, and leave your clothes smelling fresh—never like chemicals.

Yes. We prioritize the health of your family by using hypoallergenic, scent-free detergents for our standard Wash and Fold service. To ensure a truly hygienic and irritant-free clean, we process every order individually; your clothes are never washed with those of other customers.

For our neighbors with newborns or specific dermatological sensitivities, we offer even more personalized care. Upon customer request, we can utilize Seventh Generation Free & Clear or Dreft Free & Gentle Liquid Laundry Detergent. These child-friendly solutions are made from plants. They are designed to be gentle on sensitive skin and still work well on stains.

Yes. We have expert tailors on-staff at our Carroll Gardens facility. We can handle everything from simple hem adjustments to complex garment reconstructions. If you have a specific fit requirement, you can visit us for a consultation or leave detailed notes with your pickup order.

We are fully equipped to handle "heavy lifting" household items. This includes down comforters, duvets, linens, and area rugs. Our professional machines clean and sanitize better than home washers. They effectively remove allergens and dust mites.